Welcome to Popflex Active Sale Store! We’re here to support your active lifestyle with stylish, high-quality activewear and accessories. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, feel free to contact us—we’re always happy to help!
Product Questions
What types of products do you offer?
We specialize in activewear and accessories designed for a dynamic lifestyle. Our menu includes categories like Clothing, Accessories, Bags, Booty Bands, Bottles, Bottoms, Bras, Crop Tops, Dresses, Gloves, Hair Accessories, Hats, Hoodies, Jackets & Coats, Jumpsuits & Rompers, Leggings, Long Sleeve tops, Nutrition, Shorts, and Shrugs. Each item is crafted to blend style with comfort, perfect for workouts or everyday wear.
Are your products suitable for all body types?
Yes! Our products, such as leggings and bras, are designed to be inclusive and comfortable for various body types. We focus on quality materials (like pet-hair resistant fabrics) and versatile fits to ensure everyone can enjoy our activewear.
Do you offer nutrition products?
Absolutely! In addition to clothing, we have a Nutrition category to support your overall wellness journey. Check out our menu for details.
Shipping and Delivery
Where do you ship to?
We ship globally to most regions! However, due to logistical constraints, we currently cannot deliver to some remote areas and parts of Asia. If you’re unsure about your location, just email us for confirmation.
What are your shipping options and costs?
We offer two convenient methods to fit your needs:
- Standard Shipping: Costs $12.95 and uses trusted carriers like DHL or FedEx. Orders are processed in 1-2 days and delivered within 10-15 days after shipping.
- Free Shipping: Available for orders over $50 via EMS, an eco-friendly option. Delivery takes 15-25 days after shipping, ideal for planning ahead.
How long does delivery take?
After order processing (1-2 days), delivery times vary:
- Standard Shipping: 10-15 days after shipping.
- Free Shipping: 15-25 days after shipping.
Returns and Exchanges
What is your return policy?
We stand by our product quality! If something isn’t right, you have up to 15 days after delivery to initiate a return. It’s part of our commitment to your satisfaction—we want you to love every piece as much as we do.
How do I start a return?
Please contact us at [email protected] with your order details, and we’ll guide you through the easy process. We handle returns with care to ensure peace of mind.
Are there any items that cannot be returned?
Generally, all products are returnable within 15 days if they meet our conditions. For specific details on non-returnable items (e.g., nutrition products), refer to our return policy or reach out to us.
Payment and Account
What payment methods do you accept?
We support secure payments via Visa, MasterCard, JCB, and PayPal. Shop with confidence knowing your transactions are safe and hassle-free.
Do I need an account to place an order?
No, you can checkout as a guest! However, creating an account might make future orders faster and allow you to track your history easily.
Is my payment information secure?
Yes, we use trusted payment gateways to protect your data. Your privacy and security are our top priorities.
General Inquiries
How can I contact you?
We’d love to hear from you! Email us at [email protected] for any questions or support. Our team is dedicated to helping you have a great experience.
What is Popflex Active’s mission?
We’re all about blending style with an active lifestyle! From seamless shipping to quality products, we’re here to empower your on-the-go life with affordable, premium activewear.
Do you have a community or social media?
Yes! Join the Popflex Community to stay updated on new arrivals and tips. Follow us on social media (links available on our website) and share your style with #PopflexActive.
Thank you for choosing Popflex Active Sale Store! We’re thrilled to be part of your journey. For more details, visit our website or explore our menu to find your next favorite piece. Happy shopping!